![]() Once we have sent and you have received the Shipment Notification Email, Apple will have formed a contract with you (we will include the key terms of the contract in this acceptance email). In most cases, this will be within twenty-four hours for items that are in stock. Once we have processed your order and prepared it for shipping, we will send you an email & SMS stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). Within a few minutes after we receive your order, we’ll email & SMS you an order confirmation. Once you have placed your order, we will provide you with a web order number. Alternatively, you can call the Apple Store on 0008 Mon-Sun 09:00 – 21:00 and an Apple Specialist will assist you through the order process. To place an order for products or services at the Apple Store, you can visit the store website at, and then simply add the products you wish to your shopping bag, check out (using your chosen payment method) with your Apple ID or as a guest customer, and have your items shipped to you or to a person designated by you. Order, Order Acknowledgement and Order Acceptance Please note that this excludes limited-time price reductions, such as those that occur during special sales events. ![]() To receive the refund or credit, you must contact Apple within 14 calendar days of the price change. ![]() In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Store by freephone on 0008 to request a refund or credit of the difference between the price you were charged and the current selling price. Additional information about pricing and taxes is available in the Payment & Pricing section of the Help page located at. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. Any price changes will not affect an order that has already been accepted by Apple. You need to be at least 18 years old to place orders on the Apple Store.Īpple reserves the right to change prices for products displayed on the Apple Store at any time and to correct pricing errors that may inadvertently occur. If you purchase a product via the Apple Store, these Terms apply to the sales contract between you and Apple, along with the Privacy Policy and Terms of Use. You may contact Apple by mail at the registered address above, or by phone on 0008 from Mon-Sun 09:00 – 21:00.Īs with any shopping experience, there are terms and conditions that apply to transactions at the Apple Store. To make it visually easier on both of us, we’ll refer to the Apple Online Store and the Apple Contact Centre as the “Apple Store” and to Apple India Private Limited as “Apple”, “we” or “us”. 24, Vittal Mallya Road, Bangalore, Karnataka, 560001, India. ![]() The Apple Online Store is operated by Apple India Private Limited which is a company incorporated in India with its registered office at 19th Floor, Concorde Tower C, UB City No. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the Apple Online Store at, or on the phone with the Apple Contact Centre. Thanks for shopping at the Apple Online Store. ![]()
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